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Five Steps to an Effective CRM
Successful companies realize the key to sustain business is customer retention. A solid Customer Relationship Management (CRM) system can assist companies to reach that goal.
The effective CRM can be summed up in five steps.
1. Collect and Store Data.
2. Build a Communication timeline.
3. Analyze Sales Data.
4. Accessbility of the Data
5. Personalize Communications.
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